Code: More 2 Discuss
Do you ever notice that some people give you the idea that you are walking on eggshells around them? All of their problems they wear like a coat everywhere they go. Many times you never know what’s going to set them off. A good joke or a company policy you would like to discuss with them as colleagues?
I will teach you a technique I use to control my emotions and how to tie it in to handling difficult people.
Pick a routine that you perform on a daily basis. Is it getting up at a certain time to prepare for work? Is it performing a final step that lets’ you know you are walking out the door with everything you need for work, i.e. lunch, coffee, tea?
My final check is when I enter my vehicle; I check to verify that I have my credentials to enter my employment site.
The point is increasing control and stabilizing your life. This is what performing one or more tasks (don’t overdo it by applying it to every part of your life or to your family unless they agree to do it) the same way on a workday does for your mind.
It calms you down and allows other thoughts to have some space to come to your attention.
Now in handling difficult people with the intent to not make them an enemy, just listen to them with that look of blank expression I told you about on this page. Answer when they ask for your opinion and try to never take sides when asked to give your thoughts.
My philosophy is never talk bad about the company, and if it comes to conflict always take it to the source (management) where the problem must be solved anyway. If you are friends with a difficult co-worker, just slowly ask them if he or she would like some advice on the matter. Don’t tell them what to do! It will only give them cover to blame you if the situation goes wrong.
Conclusion: Establish one or two patterns or routines that you can accomplish every day and start bringing your life and thoughts under your command.